What is a Business Process?

A business process is a collection of related, structured activities that produce a service or product that meet the needs of a client. These business processes are critical to any organization as they generate revenue and often represent a significant proportion of costs.

For small to medium sized business, iKeeper Online gives you the ability to define the business process the way you have your business already running.  iKeeper Online just builds on your existing business process by providing the COLLABORATION necessary within your office environment to take your business to the next level.

Our experience has shown that most small/medium sized businesses have a business process, but they are employee specific.  Each employee has their own 'excel' sheet to track the things needed to successfully complete their duties.  As you start to grow and add new employees, the new members learn and 'modify' the process according to their habits and preferences.

As you can see this is not sustainable, with just say a group of three employees in one department.  The client files become employee dependent, meaning if one person handling the file is not present the other two don't have a clue.  With iKeeper your data is centralized, and all your employees will be able to see all the status off all your business  activities in real time.

iKeeper collaborative environment improves on your Business Process.

  Know exactly the status of any duty by standardizing a form that everyone uses.

  Who, What, When. Available 24/7.

  Get real up to the minute data like the big boys. 

  Yep, no more waiting for the next meeting to get an update. 

Create and manage your business process documentation using the FAQ module.

  Built in FAQ module, allows users to access how-to section right where they need it.

  Simple implementation.  Just add a category and then Q & A.

  No more waiting and searching for individuals or documents. 

Monitor your Performance Indicator with on the fly reports.

  Search and Sort - and wolla you got your report.

  Gain better business intelligence based on real live data.

  No predefined reports.  Standardize your own PI or create a new as the need arises. 

In this sample demo below we show the benefit of streamlining your business process and collaboration.  

  Collaboration in Client Application processing.