Web Based CRM Solutions are the future!

First, A few draw backs of the client-server model CRM solutions.
Hight cost of maintenance.
Lack of expertise.

No rocket science there, if you are a small to medium sized business, bringing in house IT experts is going to cost you money.

Do you know how many calls come into your office?

Can you break them down by employees?

How about checking to see if the 'call' was followed up with?

Time to Shine!

Database administrators its time for you to Shine.

Thats right, as an administrator myself I have experienced how difficult it can be to centralize data from different departments and make it available for employees and upper management to see in a timely fashion.